[Solved] 1265+1266 crashes after delete many folders+files

Discussion related to "Everything" 1.5 Alpha.
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w64bit
Posts: 253
Joined: Wed Jan 09, 2013 9:06 am

[Solved] 1265+1266 crashes after delete many folders+files

Post by w64bit »

1265+1266 crashes after deleting many folders + files (50-70 GB) from the Everything window.
I mention that none of them exceeded long path.
After I started the program, it closes again. The only way to fix it is to delete db.
Happened twice, one with 1265 and once with 1266.
Cannot replicate the behavior since then.
Last edited by w64bit on Fri Jan 21, 2022 3:29 pm, edited 1 time in total.
void
Developer
Posts: 16680
Joined: Fri Oct 16, 2009 11:31 pm

Re: 1265+1266 crashes after delete many folders+files

Post by void »

If the crash occurs again, could you please send a mini crash dump to support@voidtools.com
(please create a mini crash dump when the crash dialog is still shown)
therube
Posts: 4955
Joined: Thu Sep 03, 2009 6:48 pm

Re: 1265+1266 crashes after delete many folders+files

Post by therube »

Are you deleting to recycle bin?
About how many files/directories were deleted?
w64bit
Posts: 253
Joined: Wed Jan 09, 2013 9:06 am

Re: 1265+1266 crashes after delete many folders+files

Post by w64bit »

Yes, delete to recycle bin.
20k files and 1k folders.
therube
Posts: 4955
Joined: Thu Sep 03, 2009 6:48 pm

Re: 1265+1266 crashes after delete many folders+files

Post by therube »

32 or 64-bit Everything.


(Heh. And for giggles, I'll throw in a TC post, Crashes while deleting and clicking the ''background''.
Check out the guy who figured that one out.)
void
Developer
Posts: 16680
Joined: Fri Oct 16, 2009 11:31 pm

Re: 1265+1266 crashes after delete many folders+files

Post by void »

I have not been able to reproduce the issue here, could you please send your %APPDATA%\Everything\Everything.ini to support@voidtools.com for further testing.
JohnDoe
Posts: 3
Joined: Mon Apr 10, 2017 9:55 am

Re: 1265+1266 crashes after delete many folders+files

Post by JohnDoe »

therube wrote: Mon Jun 28, 2021 7:39 pm 32 or 64-bit Everything.


(Heh. And for giggles, I'll throw in a TC post, Crashes while deleting and clicking the ''background''.
Check out the guy who figured that one out.)
I'm curious, who is that guy?
w64bit
Posts: 253
Joined: Wed Jan 09, 2013 9:06 am

Re: 1265+1266 crashes after delete many folders+files

Post by w64bit »

64 bit.
Ini sent by e-mail.
YorkMorgan
Posts: 15
Joined: Mon Jul 05, 2021 12:23 pm

Re: 1265+1266 crashes after delete many folders+files

Post by YorkMorgan »

Hello, thanks for the great software.

I have been encountering crashes with 1.5 for a while. Never knew why despite troubleshooting.

However, the crash happened again today and I'm sure that it is related to this issue in this topic.

Once a large group of files is deleted (sent to recycle bin through Explorer), Everything will crash shortly after.
2021-07-05 15:10:39.922: unable to add ntfs file: dyld.pyo: parent 000200000002d2b5 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 dylib.pyo
2021-07-05 15:10:39.922: unable to add ntfs file: dylib.pyo: parent 000200000002d2b5 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 framework.pyo
2021-07-05 15:10:39.922: unable to add ntfs file: framework.pyo: parent 000200000002d2b5 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 __init__.pyo
2021-07-05 15:10:39.922: unable to add ntfs file: __init__.pyo: parent 000200000002d2b5 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 macholib
2021-07-05 15:10:39.922: unable to add ntfs folder: macholib: parent 000200000002d2b2 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 util.pyo
2021-07-05 15:10:39.922: unable to add ntfs file: util.pyo: parent 000200000002d2b2 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 wintypes.pyo
2021-07-05 15:10:39.922: unable to add ntfs file: wintypes.pyo: parent 000200000002d2b2 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 _endian.pyo
2021-07-05 15:10:39.922: unable to add ntfs file: _endian.pyo: parent 000200000002d2b2 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 __init__.pyo
2021-07-05 15:10:39.922: unable to add ntfs file: __init__.pyo: parent 000200000002d2b2 not found
2021-07-05 15:10:39.922: USN PROCESS 00000800 ctypes
2021-07-05 15:10:39.923: unable to add ntfs folder: ctypes: parent 000200000002d290 not found
2021-07-05 15:10:39.923: USN PROCESS 00000800 decimal.pyo
2021-07-05 15:10:39.923: unable to add ntfs file: decimal.pyo: parent 000200000002d290 not found
2021-07-05 15:10:39.923: USN PROCESS 00000800 difflib.pyo
2021-07-05 15:10:39.923: unable to add ntfs file: difflib.pyo: parent 000200000002d290 not found
2021-07-05 15:10:39.923: USN PROCESS 00000800 dis.pyo
2021-07-05 15:10:39.923: unable to add ntfs file: dis.pyo: parent 000200000002d290 not found
2021-07-05 15:10:39.923: USN PROCESS 00000800 dummy_thread.pyo
2021-07-05 15:10:39.923: unable to add ntfs file: dummy_thread.pyo: parent 000200000002d290 not found
2021-07-05 15:10:39.923: USN PROCESS 00000800 dummy_threading.pyo
2021-07-05 15:10:39.923: unable to add ntfs file: dummy_threading.pyo: parent 000200000002d290 not found
2021-07-05 15:10:39.923: USN PROCESS 00000800 base64mime.pyo
2021-07-05 15:10:41.162: DB_WAIT: _db_journal_notification_event_proc waiting for _db_monitor_ntfs_process_fd_update_events_thread_proc...
this is the end of the log, which was hard to create because Everything will keep crashing until I delete .db.
But I managed to quickly hit "ctrl `" and was able to produce this log without deleting db.
Funny thing is Everything kept running for a minute after I clicked the hotkey until eventually crashing.

Windows 10 64bit latest, and latest 64bit version of Everything 1.5
void
Developer
Posts: 16680
Joined: Fri Oct 16, 2009 11:31 pm

Re: 1265+1266 crashes after delete many folders+files

Post by void »

Thank you for the Everything.ini w64bit,

Please try Everything 1.5.0.1267a.

The issue appears to be caused by having an exclude list under Tools -> Options -> Excludes and renaming a folder.
I have not had any luck producing the issue my end and I am still investigating the issue.

While Everything 1.5.0.1267a does not directly address the issue, it could be caused by one of the other issues Everything 1.5.0.1267a fixes.



Thank you for the crash report YorkMorgan,

Could you please send your Everything.ini in %APPDATA%\Everything to support@voidtools.com
It will help find the issue by running Everything my end with the same setup.
YorkMorgan
Posts: 15
Joined: Mon Jul 05, 2021 12:23 pm

Re: 1265+1266 crashes after delete many folders+files

Post by YorkMorgan »

void wrote: Tue Jul 06, 2021 8:33 am

The issue appears to be caused by having an exclude list under Tools -> Options -> Excludes and renaming a folder.
.ini file has been sent.

I do have the recycle bin under the exclude list, could that be related to the issue?
void
Developer
Posts: 16680
Joined: Fri Oct 16, 2009 11:31 pm

Re: 1265+1266 crashes after delete many folders+files

Post by void »

Thank you for the Everything.ini YorkMorgan,

Everything 1.5.0.1268a fixes an issue with sorting folders by File Reference Number (FRN).

It is possible for this bug to cause a crash as described above.

Having an exclude list appears to be a common trait for this crash.

Please let me know if the crash occurs with Everything 1.5.0.1268a.

It is possible this bug has corrupted the Everything.db
I recommend forcing a rebuild from Tools -> Options -> Indexes -> Force Rebuild
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