Crash Dump Help

Post by **void** » Sat Apr 13, 2013 12:48 am

Crash dumps are very useful for fixing bugs with Everything.
Please send crash dumps to support@voidtools.com

To quickly create a mini crash dump, please see:
Mini Crash Dump Help

To enable mini crash dumps for Everything on Windows 7 or later:

Download everything_localdumps.zip and open the reg file inside to enable local dumps for Everything.exe (or set this manually -see below)
Open the everything_localdumps.reg file.
Click Run.
When Everything crashes, a mini crash dump file will be stored in %LOCALAPPDATA%\CrashDumps
The mini crash dump filename will look something like: Everything.exe.xxxx.dmp
Please send the most recent Everything.exe.xxxx.dmp to support@voidtools.com

To manually enable mini crash dumps for Everything on Windows 7 or later:

In Regedit, Create the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Everything.exe
In this key, create a new DWORD value and call it DumpType
Set the DumpType value to: 1 (Hexadecimal)
When Everything crashes, a mini crash dump file will be stored in %LOCALAPPDATA%\CrashDumps
The mini crash dump filename will look something like: Everything.exe.xxxx.dmp
Please send the most recent Everything.exe.xxxx.dmp to support@voidtools.com

To manually create an Everything crash dump on Windows 7 or later:

While the crash dialog is still shown:
Open the task manager with Ctrl + Shift + ESC.
Select Everything.exe under Processes (or Details).
Right click and click Create Dump File.
Make a note of the file name of the dump.
If the dump file is larger than 10MB, please compress the crash dump with 7-zip.
If the compressed crash dump is larger than 10MB, please contact support@voidtools.com.
Please send the dump file to support@voidtools.com

To disable mini crash dumps for Everything on Windows 7 or later:

Download the registry file to disable local dumps for Everything.exe (or disable this manually -see below)
Open the remove_everything_local_dump.reg file.
Click Run.

To manually disable mini crash dumps for Everything on Windows 7 or later:

In Regedit, delete the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\Everything.exe

To enable local crash dumps on Windows XP

From a command prompt with administrative privileges, run:
Code: Select all
```
drwtsn32 -i
```
Click Ok
From the command prompt, run:
Code: Select all
```
drwtsn32
```
Set Crash Dump to c:\temp.
Set Crash Dump Type to Mini.
Check Dump All Thread Contexts.
Check Create Crash Dump File.
Click OK.

After Everything has crashed on Windows XP:

From a command prompt with administrative privileges, run:
Code: Select all
```
drwtsn32
```
Select everything.exe in Applications Errors
Click View.
Please send a copy of all the text in the Log File Viewer.

To enable local crash dumps on Vista or later:

Create the following registry key:

Code: Select all

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps

Create a string DumpFolder with the value set to a location to store the dumps, ie:
Code: Select all
```
C:\temp
```
Create a DWORD DumpCount with the value 10
Create a DWORD DumpType with the value 1

To disable local crash dumps:

Delete the following registry key:

Code: Select all

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps

After Everything has crashed please send the Everything.dmp file in your C:\temp folder.

voidtools does not collect any user data.

Crash dumps sent to voidtools are deleted after 7 days.

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